dvanced Analytics, Data Mining, and Machine Learning are all disciplines and technologies that are increasingly requested by companies as part of their Business Analytics solution. When we have enough data extending over a sufficiently long period, we can employ statistical algorithms to find the explanatory potential of our data, and with that at our disposal, we can start to look at data in a forward-looking perspective. We cannot foresee the future, but we can predict different outcomes with a certain level of probability, and if the level of probability is high enough it makes sense to engage in efforts to prevent something that we do not want to happen, for example that a customer may leave us or pre-empt something by repairing a machine before it is expected to fail.
It is important to us, as a customer, that you quickly achieve value from your Advanced Analytics initiatives. We have, therefore, developed Kapacity Buzzard, which is an Advanced Analytics framework. Easy and convenient: We have developed the foundation so that you can provide your data, and together we can find out who your most valuable customers are and who is likely to leave you. You can learn more Kapacity Customer Churn & Retention Framework here.
At Kapacity, we primarily focus on Customer Analytics and the Internet of Things-oriented maintenance analyses. You can learn more about these specific areas below, and find inspiration for how it can help you.