Customer Retention: What is it and why is it important?

2021-07-23T09:52:37+02:00

A new customer costs five times as much as retaining a current one. For that reason, you should focus just as much - if not more - on retaining your current customers rather than getting new ones. [...]

Customer Retention: What is it and why is it important?2021-07-23T09:52:37+02:00

How to get from Customer Churn to Customer Retention

2021-07-22T15:58:30+02:00

Your customer data can tell you a lot about which of your customers might be about to leave you but how much does it actually take? What specific information do you need in order to make a [...]

How to get from Customer Churn to Customer Retention2021-07-22T15:58:30+02:00
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