A new customer costs five times as much as retaining a current one. For that reason, you should focus just as much - if not more - on retaining your current customers rather than getting new ones. [...]
Your customer data can tell you a lot about which of your customers might be about to leave you but how much does it actually take? What specific information do you need in order to make a [...]
Quickly learn which of your customers will leave your business first. Having the ability to [...]
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