When you call Kapacity Customer Care, it is not an answering service, but rather a qualified employee who takes your call. Your request will usually be handled by a consultant with detailed knowledge of your particular solution.
Moreover, a flat structure ensures that your problem will not have to be escalated to many different levels in order to find the right solution.
The support line is open Monday to Friday from 8 a.m. to 4 p.m., and in case of critical phases, it is also possible to have access to telephone support outside office hours.
Depending on your selected Customer Care level, we guarantee an initial response within as little as 1 hour after having received your inquiry.