BI teamwork: How do you get a good collaboration between business and BI/IT?
BI teamwork: How do you get a good collaboration between business and BI/IT?
A known problem regarding BI projects is the lack of cooperation between the business and the BI team/IT. Read our recipe for good BI teamwork here.
From data to BI solution – does the BI team deliver users dream?
The dialogue between the data users and the BI department can be difficult at times, and it is not always that the users feel that they have the BI solution they need. Here we give you the recipe for what needs to be covered, so you ensure that users get exactly the BI solution they are dreaming of.
Self-Service BI – what does it mean for different users?
Self-Service BI – what does it mean for different users?
Many BI departments are in a dilemma where the pressure for Self-Service BI is big and the resources to support it are limited.
We want to be data-driven, so why don’t users use our BI solution?
We want to be data-driven, so why don’t users use our BI solution?
Read our suggestions of why many good BI solutions are not used – and avoid that the investment in your own BI solution is not wasted in advance.
Customer Retention: What is it and why is it important?
Customer Retention: What is it and why is it important?
A new customer costs five times as much as retaining a current one. For that reason, you should focus just as much – if not more – on retaining your current customers rather than getting new ones.
How to get from Customer Churn to Customer Retention
How to get from Customer Churn to Customer Retention
Your customer data can tell you a lot about which of your customers might be about to leave you but how much does it actually take? What specific information do you need in order to make a prediction of Customer Churn?
Would you like to understand your customer base better and be able to look into the future?
Would you like to understand your customer base better and be able to look into the future?
Quickly learn which of your customers will leave your business first.