RPA – Robotic Process Automation2021-06-25T15:26:06+02:00

RPA – Robot Process Automation

Automate transaction-heavy, identical processes in an easy and manageable way.

What is RPA?

Automation comes in many forms and can consist of different tools. However, today, there is a particular focus on Robotic Process Automation (RPA).

RPA consists of software robots that are used to perform manual and repetitive administrative work. A kind of digital assistant that can handle the numerous monotone and rule-based tasks, fully or partially. Most RPA tools interact with applications and browsers as though they were users, and they can thus lighten the load for individual employees, freeing up more time for challenging and complex tasks.

Like people, the robots can understand what is taking place on a screen, navigate in systems and identify and extract data, thus performing a broad range of defined actions. However, the robots can do it much faster and more consistently than people – without the need for coffee or sleep.

6 good reasons to use RPA

RPA is used where the manual process exceeds what is reasonable, whether in quantity or complexity. We have gathered a handful of parameters where RPA can help your business, including:

Saving time

A robot can fully or partially perform trivial tasks instead of an employee. The employee can thus instead focus on tasks that generate more value.

Uniform quality

A robot does not make typos and does not forget. Elimination of manual errors leads to better quality data that results in more reliable analyses.

Execution speed

Robots are faster than people at most actions, and they can work 24 hours a day. They can also execute far more processes during the day than a person.

Transparency and trust

Robots remove the risk of failure and introduce complete traceability in the process.

Employee and customer satisfaction

Robots remove or minimise the trivial tasks performed by the employee and supplement customer-facing processes. The employees can thus focus on the more interesting and challenging tasks, which improves employee satisfaction.

Scaling

Additional robots can be used during periods with extra workload. This way, the employees have more time to focus on the complex tasks.

This is what RPA can be used for

Most have tried moving data from one system to another because the systems lack integration. Or reviewed large data sets manually and pieced them together because the work process is too complex to be carried out easily in Excel. This is where RPA comes in to relieve the workload.

More specifically, we have selected a few typical examples where robots can make a big different at your workplace:

  • Reconciliation of accounts

  • Access to documents

  • Registration and documentation after the end of a workflow

  • Validation of VAT eligibility

  • Travel compensation and out of pocket expenses
  • Migration of data during system upgrades
  • Control and assistance of the decentralised employment process
  • Control in general

Do you want to learn more about RPA?

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Complete the form or contact Stig – and we can chat about your challenges and dreams.

Stig Thougaard
Senior Commercial Advisor, Digital Strategy
+45 31 63 29 21
sth@kapacity.dk

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